Customs Brokers
As a specialized BPO, we elevate your brokerage capacity for greater efficiency.
Trusted by Businesses since 2007 for Global Logistics Support
We've delivered over $0M cost savings for our clients.
Portway International is the leading provider of 24/7 outsourced BPO services for trade across markets, trusted worldwide by customs brokers, freight forwarders, carriers, and logistics providers.
100%
Global Client Retention
98%
Process Accuracy Rate
100+ Years
Combined Team Experience
24/7
Back-Office Coverage
Active Member of Industry-Leading Organizations Including
WHY PARTNER WITH US
Full-time support ensured without any full-time expenses.
Gain the benefits of an in-house team without actually hiring one, while increasing savings, scalability, and compliance.
Cut Overhead Costs, Not Quality
Accurately process ISF filings, customs brokerage, freight support, and FTA admin by outsourcing BPO solutions for less than the cost of maintaining an in-house team.
Scale Operations While Hiring Less
We handle shipment volumes, after-hours requirements, and holiday coverage to scale your operations without delays or the need for additional staff.
Be Compliant Despite Shifting Rules
As trade regulations evolve, tariffs change, and new trade agreements come up, our specialists track every development across borders.
WHAT WE DO
We deliver end-to-end BPO services for global trade.
Welcome greater efficiency and compliance for your global trade and logistics processes with full-scale outsourced BPO services.
Customs Brokerage Outsourcing Services
Count on our expertise and knowledge to streamline your customs brokerage operations.
24/7 Shipment Processing
Minimize shipping challenges for smooth processing with outsourced round-the-clock staffing.
Transportation Support Services
We specialize in tracking carriers, managing documentation, and resolving shipment delays.
Document Digitization
Our team is skilled in digitizing complex documentation for customs and shipping to prevent manual errors.
Global Security Filings
Stay focused on moving freight across regions, while we handle filings securely and cost-efficiently.
Freight Forwarding Support Services
Get continuous assistance for organized and always-running freight forwarding processes with us.
Free Trade Agreement Administration
Ensure compliance with evolving FTA requirements & secure the needed certificates from exporters.
HS Classification
Powered by advanced technology from Borderline Genius Inc., classifying products with accuracy is our core competency.
Portway empowers every link in the
global logistics chain.
Within the trade ecosystem, we support every contributing business that keeps global processes moving with outsourced solutions that drive their excellence strategically.
Freight Forwarders
Streamline your freight operations for better customer experiences & faster growth.
Carriers
With back-office support, digitize bills of lading, shipping instructions, & schedules.
Logistics Optimization
Get expert support to comply with international trade regulations, tariffs and customs.
SEE YOUR NUMBERS
How much can you save with us?
Move the slider and reflect your current annual spending on freight support, customs brokerage, carrier support, and global security filings. See how much the same services would cost you with Portway International by your side.*
The calculated costs are based on the services we regularly provide to clients across logistics, freight forwarding, and customs brokerage.
Estimate your annual labor cost.
Move the slider to your current annual labor cost.
$250K$2,000,000$10M
With Portway
$900,000
annual labor cost
You save
$1,100,000
every year
* The calculated costs are based on customer experiences. A customized quote is required to get a proper proposal.
WORKING QUIETLY TO DELIVER RESULTSYou won't find a logo wall here.
You won't find a logo wall here.
Our clients prefer it that way.
In logistics and customs brokerage, the most reliable partners work behind the scenes. We are that partner for some of the largest customs brokers and freight forwarders in North America, trusted for competitive advantages and back-office support.
We work quietly in the background. While filings are processed, shipments are moved, and costs are lowered, our name always stays off client invoices. The proof of our impact isn’t in who we work with, it’s in the results we deliver and in the fact that no client who partnered with us ever chose to leave.
Decades
of Average Client Tenure.
Millions
of Filings Processed Annually.
Thousands
of Trade & Logistics Experts.
Hundreds
of Businesses Served.
PORTWAY IN ACTION
One of the top 10 North American customs brokers partnered with us for back-office support. Its operating costs were reduced by almost 70% without missing any deadlines throughout the transition.
70%
Decrease in Annual Back-Office Expenses
0
Missed Filings During the Transition
90 Days
Full Transition Period
Find out what you can save with Portway.
A quick 20-minute conversation is all it will take to get an estimate of your potential savings, operational accuracy, and coverage.